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MaritzCX

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1to1 Media's Weekly Digest
This issue's sponsors are MaritzCX and TeleTech February 9, 2015
Spotlight: Follow the Money: Whats at Stake in Digital Ad Fraud?
Here's why advertisers and publishers can’t afford to ignore fraudulent practices. More...
Industry In-Depth
INDUSTRY IN-DEPTH: Banking on a Customer-Centric Culture Change
Experts examine the drivers behind the urgent need for enterprisewide innovation. More...

Market Pulse
MARKET PULSE: Sales Still Out of Step with the Buyer's Journey
Salespeople must evolve into trusted advisors if they wish to remain relevant and valuable to prospects and customers. More...

Judith Aquino
1to1 BLOG: Is Twitter Paying More Attention to Marketers than Its Users?
By Judith Aquino, Senior Writer
If Twitter doesn't give users more reasons to stay, the only people on Twitter will be the advertisers. More...
  WEB EVENT
Chat for Sales: 5 Rules to Live By
On Feb. 18 @2pm, learn how to optimize your chat efforts to drive more sales, reduce customer acquisition costs, and maximize the potential of multichannel customers. More...
Executive Q&A
EXECUTIVE Q&A: The Personalization Conundrum
Engaging with customers as people, and not users, is critical to systematically creating exceptional experiences. More...

1to1 Speaking
  FEATURED DOWNLOAD
Bridging the Gap Between Online and Offline Experiences
Many companies still struggle to connect the customer experience from one channel to the next. Learn several techniques that you can use to deliver flawless omnichannel experiences. More...

This event calendar lists upcoming customer strategy events.

>> February 17-20 2015 Qualtrics Insight Summit More...
>> February 22-26 InterConnect2015 More...
>> February 23-26 Email Summit 2015 More...
>> February 24-25 2015 Summit on Customer Engagement More...
>> March 2-3 Forrester's Forum For Sales Enablement Professionals More...
>> March 3-5 Search Marketing Expo – SMX West More...
>> March 25 Click Z Live Jakarta More...
>> March 25-27 Social Media Marketing World 2015 More...
>> April 12-15 11th Annual Customer Contact 2015, East: A Frost & Sullivan Executive MindXchang More...
>> May 5-7 Gartner Digital Marketing Conference 2015 More...
>> June 3-4 Search Marketing Expo – SMX Advanced 2015 More...
>> July 13-16 MARKETING WORLD 2015 More...

For more industry events, please visit our events page.

February: Omnichannel

Omnichannel Takes the Lead
TeleTech
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