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MaritzCX

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1to1 Media's Weekly Digest
This issue's sponsors are MaritzCX and TeleTech February 23, 2015
Spotlight: How to Drive Momentum Around Customer Experience
1to1 Media's recent Customer Champions winners and industry analysts sound off on what leaders need to do to build momentum around CX this year. More...
Industry In-Depth
INDUSTRY IN-DEPTH: What the Net Neutrality Debate Means to Healthcare
Here's what at stake for healthcare professionals and patients in the raging net neutrality debate. More...

Market Pulse
MARKET PULSE: Should Marketers Drive the Customer Experience?
One recent report explores why marketers are in an ideal position to take charge of the customer relationship. More...

Executive Q&A
EXECUTIVE Q&A: Massage Envy Turns Data Into a Competitive Advantage
The company's vice president of operations discusses how the company uses customer feedback to help its franchises maintain a consistent customer experience across 1,000 locations. More...

  WEB EVENT
American Airlines' Social Service Soars
Hear special guest Annette Hernandez, manager of social customer service at American Airlines, chat with 1to1 Media about the companies strategy for its dedicated team of social service agents. More...
Anna Papachristos
1to1 BLOG: Unleashing Pinterest's Marketing Potential
By Anna Papachristos, Staff Writer
This social media platform may be on the cusp of greatness. More...
1to1 Speaking
  FEATURED DOWNLOAD
Integrated Marketing In Action
Marketo and Revana share their expertise on how data helps marketers drive customer engagement in a noisy world. More...

This event calendar lists upcoming customer strategy events.

>> February 23-26 Email Summit 2015 More...
>> February 24-25 2015 Summit on Customer Engagement More...
>> March 2-3 Forrester's Forum For Sales Enablement Professionals More...
>> March 3-5 Search Marketing Expo – SMX West More...
>> March 25 Click Z Live Jakarta More...
>> March 25-27 Social Media Marketing World 2015 More...
>> April 12-15 11th Annual Customer Contact 2015, East: A Frost & Sullivan Executive MindXchang More...
>> May 5-7 Gartner Digital Marketing Conference 2015 More...
>> June 3-4 Search Marketing Expo – SMX Advanced 2015 More...
>> July 13-16 MARKETING WORLD 2015 More...

For more industry events, please visit our events page.

February: Omnichannel

Omnichannel Takes the Lead
TeleTech
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